Shipping Policy

Order Processing

At Local 3471, every order is made with care. Most orders are processed within 7-10 business days before they are shipped.

During holidays, sales, or new product launches, processing times may be slightly longer. Once your order ships, you'll receive a shipping confirmation email with tracking information.

Shipping Rates

Shipping rates are calculated at checkout based on your order's weight, size, and destination.

 

Estimated Delivery Times

After your order has shipped, estimated delivery times are:

• Standard Shipping: 7–10 business days

Please note that delivery estimates are provided by the shipping carrier and are not guaranteed.

Order Tracking

Once your order has shipped, you'll receive an email with your tracking number so you can monitor your shipment from departure to delivery.

Shipping Delays

Although we work hard to ship every order as quickly as possible, delays may occur due to weather, holidays, carrier issues, or other circumstances beyond our control.

We appreciate your patience and understanding during these situations.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an order is returned to us because of an incorrect or undeliverable address, the customer will be responsible for any additional shipping charges required to resend the package.

If you notice an address error after placing your order, please contact us immediately. We'll do our best to update the address before the order ships, but we cannot guarantee changes once processing has begun.

Lost or Stolen Packages

Once a package has been marked Delivered by the shipping carrier, Local 3471 is not responsible for lost, stolen, or missing packages.

If your package cannot be located, we recommend that you:

• Check around your delivery location.
• Ask neighbors or household members if they accepted the package.
• Contact the shipping carrier to open a claim.
• Reach out to us if you need additional assistance. While we cannot replace packages marked as delivered, we'll gladly help you however we can.

Damaged Orders

If your order arrives damaged, please contact us within 7 days of delivery and include:

• Your order number
• Photos of the damaged item(s)
• Photos of the shipping packaging

We'll review your claim promptly and work with you to resolve the issue as quickly as possible.

Questions?

If you have any questions regarding your order or our shipping policy, please visit our Contact page or email our customer support team. We're always happy to help.